MCDONALD'S #1395

Published report comment

A routine inspection conducted as a follow-up to a received public customer complaint. The complaint concerned poor customer support, handling wrapped food for customers in cars with dogs, cold and poor quality of food, and serving food pink-raw, no handwashing, etc, among other issues. No pictures were provided; the mail is attached. The manager was not aware of this complaint directly. Managers showed the video to the inspector on 10/11/2025. We discussed the complaint, food safety, rpocess and Sop's. Per her statement, all equipment has been working,their hamburgers are smashed tinny fully cooked pressed and cooked to at least 155-165*F, and under the automated grill press with the timer and they did not have any issues with the inoperable equipment or staffing issues. Complaint is closed and unverifiable from the food safety perspective at this time.